Frequently Asked Questions
Everything you need to know about your gear and orders.
What is the standard shipping time for sports equipment?
Standard shipping usually takes 3-5 business days. For oversized items like treadmills or weight benches, delivery may take 7-10 business days depending on your location.
Can I return gear if it doesn't fit correctly?
Yes, we offer a 30-day return policy on all apparel and footwear. Items must be in original condition with tags attached. Please note that safety equipment like helmets cannot be returned once opened.
Do you offer warranties on professional-grade equipment?
Most of our high-performance gear comes with a manufacturer's warranty. Equipe Sport also provides a 1-year limited warranty on craftsmanship for all house-brand products.
How do I track my Equipe Sport order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger equipment purchases.
Do you offer bulk discounts for local sports teams?
Absolutely. We provide special pricing for schools, clubs, and professional organizations. Please contact our sales team via the 'Team Orders' page for a custom quote.